If you are looking for hospitality jobs in Johannesburg then Crown Casino is for you. This prestigious hotel team is always looking for good staff and with 3 world class hotels they are, without a doubt one of the largest employers who offer you a wide range of employment opportunities. You have the chance to work amongst their beautiful hotels all while gaining nationally recognised and accredited qualifications. This enables you to enhance your career, the staff at Crown is passionate about delivering world class personalised service to all their guests, so if you are committed to providing the very best in customer service and you are passionate about people, a job at the Crown Hotel could be the one for you.
The crown hotels have a range of areas for staff to work in – these include:
With three hotels in the Crown chain they have a lot of guests to keep staff busy and the housekeeping staff are one of the key contributors to giving guests staying at the hotels a great experience. If you have attention to detail and a desire to showcase your work through beautifully maintained rooms, housekeeping might be for you. Some of the rolls within the housekeeping section are – Room attendant, Housekeeping services attendant, Housekeeping supervisor, Housekeeping administration assistant and Assistant executive housekeeper.
The reservations staff understands the hotel and promote the services on offer – from organising a reservation, assisting with a group booking or answering questions. Every shift will see staff managing a large number of web and phone enquiries and help guests find the room that’s right for them.
Employees are the key to a great conference experience for guests – from setting up, delivering and executing product launches to conferences hosting up to 800 people and various exhibitions. The conference team coordinates some of South Africa’s leading events, conferences and seminars all in the purpose built hotel convention facility. Some of the roles in the conference department include – Conference attendant, F&B attendant, Conference service manager and conference manager.
Customer Contact Centre
Employees in the customer contact centre – which is one of the busiest call centres in South Africa, answer all the general in-bound calls to the Crown chain. Calls include room service orders, restaurant bookings, transfer internal calls, take wake up calls and act as a help desk. All this while still promoting the hotels services, events and facilities. Some of the roles at the Customer Contact Centre are – Customer service advisor and Customer contact centre team leader.
The Crown chain has a sales team that is based across Johannesburg, Cape Town and Asia; it is completely focused on promoting and selling over 1,600 guest rooms and conference facilities at Crown. Some of the roles in Sales are – Sales coordinator, Sales executive, Sales manager and Associate director of sales.
You can see why Crown is one of the largest hospitality employers in Johannesburg and with such a range of jobs and with training available if the hospitality industry is for you – this is where it’s at.