Exclusive Towing & Locksmith

Exclusive Towing & Locksmith

Exclusive Towing C.C. was established in 2004 by its Member, Marcel Ham, who has over 25 years of experience in vehicle recovery and towing, as well as over 7 years of locksmithing experience and manages a tight-knit team based in Fourways and now recently extended their business into the North West Region, with our home base in Hartbeespoort. We have qualified locksmiths on hand for all business, residential and automotive locksmithing. Added to this we also have mobile locksmiths available for all listed services above. Our team renders services to a number of recognised call centres, insurance companies, dealerships, reputable mechanics as well as to the general public.

Our Vision:

Through continuous improvement and training to be the best Locksmithing services provider within our area of operation.To achieve total customer satisfaction.
To earn customers’ enthusiasm through continuous improvement, driven by integrity, teamwork and innovation.
To be the best, most successful and respected, and preferred Locksmith company in the industry.

Our Mission:

To provide a workforce that operates as a team.
To create a work environment where employees treat each other with respect and dignity and are prepared to provide the very best service in our industry.
To provide the best towing and roadside assistance team that demonstrates the commitment to professionalism, dedication, education and raising the bar in the towing industry. We achieve standards of excellence by employing the best-trained drivers and maintaining the latest equipment to provide the best fleet the towing industry has to offer.
With enthusiasm, to maintain satisfied customers.
We strive to provide quality service in a timely manner and at competitive prices throughout the entire customer engagement experience.
We strive to contribute positively to our communities in line with our sound business practices.

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Frequently Asked Questions

Why should a customer hire you over another service provider?

We strive for total customer satisfaction, we offer the best possible workmanship and are in it for you the client.

What experience, skills, qualifications or training do you have to make you the right person for the job?

Been in the vehicle towing and recovery business for 20 years. Also have a certified qualification as a locksmith certiied by LASA(Locksmith Association of South Africa)

Is there a particular aspect of your trade or industry that you specialise in?

Yes all of the services offered.

How do you normally charge for your service?

We are currently on most insurance panels for their work that gets outsourced. Then all other clients/customers from the general public our services are on a cash basis only. We also have numerous motor dealerships on our books.

What makes your pricing competitive?

Because they are all market related.

Are there any special offers you would like to offer to Uptasker customers?

Only the very best service at all times, transparency and customer satisfaction all of the time.

How can a customer save money before you start the work? Please give 3 tips

Make sure that your service provider is reputable. Have a clear idea of the job at hand. Obtain quotes.

What are the typical things that you need to know before you can provide a quote to a customer?

Pictures of the job at hand. Exact feedback as to where a key is locked in a car/eg in the car, boot or ignition etc.

Are you an insured business and do you guarantee your work?

Yes we are insured and also offer guarentees

What questions should a customer ask to hire the right service professional?

What exactly the problem at hand is before aquiring their services.

What makes you the most reliable and trustworthy person for the job?

Our reputation speaks for itself and have a large base of established clientele.



Exclusive Towing & Locksmith

Bryanston, Sandton, Gauteng, 2191
CK2004/076202/23

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