Enlighten Innovation Pty Ltd, Plumber in Retreat WC

From walk in showers , drywalling , electrical , boundary walls and many more

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final's review

Aug 1, 2025

2 to 3 hrs late with no communication, we let this tardiness slide. 1. Pressure Valve movement & replacement. the new PVC was as agreed, but the original was left, he jammed it open, rather than remove it as discussed. 2. Vacuum Breaker replacements x2 - replaced 3. Leak repair in roof - According to him once he had fitted it was not leaking. Did not provide a picture, I have evidence he did nothing! In conclusion leak is still leaking and water hammering still going at it. Approx 7k+ later

Enlighten Innovation Pty Ltd's comment

1 . I offered to change it given you provide the fittings you didn’t want to , as it became a excess after you decide what is fit as “the plumber “ 3. Quoted was remove & repair I didn’t take a after pic as client had seen/or taken my word however he sent me one of it and I have both before and after pics , labelled the pipe on orange plastic so that I personally know if I worked on a area. Based off the after pic sent you will notice it’s not leaking at that given point as I’ve worked there.
Katyra's review

Aug 1, 2025

He was a referral,call out free of R550.He shared quotes for the water hammering & leak. Paid 80% deposit for the quote of R6850 based on the trust of the referral accepted. Day of work 2 to 3 hrs late with no communication, we let this tardiness and lack of communication we let it slide. In his professional opinion 3 things needed to be done to fix our problems

Enlighten Innovation Pty Ltd's comment

I was a referral outside this platform firstly, no I shared a quotation for water balancing and remove and repair 2 other items listed on quotation provided from the 6850 the call out was deducted given you accept the quote , day of work a hour late because due to circumstances which I have highlighted before you accepted the quote both you and your wife was happy about the transparency of me not being mobile at present moment so fairly you aware public transport has its perks
NICHOLAS's review

Apr 5, 2025

James quoted R48,000 for laminating tiling, excluding VAT, then added R7,000 VAT, claiming workers would suffer. We paid out of empathy. Unprepared, he didn’t finish, borrowed our tools, and his workers stole a selfie stick. They worked until 2am, left clutter, and didn’t install skirtings. When confronted on 4/04/2025, James walked out. Worst service ever—unprofessional and dishonest. Contact: 0699990996. I lost my cool, but I’ve never seen such poor work in my career.

Enlighten Innovation Pty Ltd's comment

1.You peeped/looked on my WhatsApp chats with a supplier giving a price excluding VAT then on the given day of purchasing the material I called you multiple times you responded about 2hrs later. (Material Supplier 1.30mins - 2hrs drive away from location) I took it upon to discuss the matter and it’s only fair I let you know otherwise my guys would suffer. I told you too you don’t need to pay if you feel you shouldn’t.
Nigel's review

Nov 13, 2024

James was very punctual and was always on site working hard. He did an excellent job on our garage roof and we are very happy with the concrete door step/stoop he installed. Very happy with his work and rates and would recommend.
Michael's review

Sep 17, 2024

James recently did some plumbing work for me, and he was fantastic. He worked quickly and accurately, exceeding my expectations. He adapted to my schedule without any issues and completed the job efficiently. His rates offer the best value for money, and his attention to detail is remarkable. After finishing, he left the workspace spotless, showing great respect for my home. Overall, I would rate his work a 10 out of 10. If you need a reliable plumber, you can trust James without a worry—highly recommended!
Matthew hired Enlighten Innovation Pty Ltd

Verified

May 19, 2024

Job Type: Balcony Waterproofing

Location: Cape Town City Centre, Western Cape

Job Description: I need a beach man prima paint and touch rubber.

Matthew's review

May 20, 2024

Iam available for it

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Frequently Asked Questions

Why should a customer hire you over another service provider?

Our prices are very competitive , we offer more than we have quoted for.

What experience, skills, qualifications or training do you have to make you the right person for the job?

We are licensed to perform COC's

Is there a particular aspect of your trade or industry that you specialise in?

No we cater for all your needs.

How do you normally charge for your service?

Based on aspect of work.

What makes your pricing competitive?

We have reduced staff and overheads cutting cost for both company and client.

Are there any special offers you would like to offer to Uptasker customers?

Yes a call out fee if our job is accepted.

How can a customer save money before you start the work? Please give 3 tips

Liaising via WhatsApp. Query about sundries/material. Contacting US.

What are the typical things that you need to know before you can provide a quote to a customer?

The scope of work. Day allocation. Types of material.

Are you an insured business and do you guarantee your work?

Guarantee our work.

What questions should a customer ask to hire the right service professional?

What is your turn around times and references.

What makes you the most reliable and trustworthy person for the job?

I've rendered services for huge hospitality firms and hotels

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