MASTERCARE

MASTERCARE

Shop F2, 35 Intersite Ave, Umgeni Business Park, Durban, 4001
We do repairs on all electronics and appliances
Your repairs are our pride and you'll find that our highly trained technicians have a real passion to please. While they work, our support team will keep you informed every step of the way
You deserve to get the best life span from all your appliances, whether in or out of warranty. At MasterCare we understand that when things break down, they need to be repaired ASAP!

Reviews

  • Nonsikelelo's review
    Dec 23, 2023
    I requested a repair for my TV on the 5th of December, a technician was assigned on the 6th of December. To this day the technician has not contacted me, upon calling I was told the vehicle was broken and was promised a collection the next day. Still no-one contacted me. NB : I am a policy holder.

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Frequently Asked Questions

Why should a customer hire you over another service provider?

Your repairs are our pride and you'll find that our highly trained technicians have a real passion to please. While they work, our support team will keep you informed every step of the way

What experience, skills, qualifications or training do you have to make you the right person for the job?

Our dedicated team of technicians from all over South Africa are specialists in the care of all your appliance and electronics maintenance and repairs.

Is there a particular aspect of your trade or industry that you specialise in?

We do repairs to all major household appliances and household electronic devices. This includes the full range of refrigeration, cooking, washing, audio, home theatre, television and smart media devices

How do you normally charge for your service?

Your budget was the most important factor when we compiled our four-tier maintenance plans. You get better value and great service whichever level you choose Check out which six-tier Maintenance Plan options suit your pocket.

How can a customer save money before you start the work? Please give 3 tips

Don't wait till an electrical appliance packs up. A small monthly subscription could save you thousands of Rands.Please visit our website and check out to affordable maintenance plans we have on offer

What are the typical things that you need to know before you can provide a quote to a customer?

Get all the guidance you need for a hassle-free solution from our call centre support team, who are always happy to take your call

What makes you the most reliable and trustworthy person for the job?

Call on us and we come to you! We have a national footprint and are happy to assist you any time.



MASTERCARE

Durban, KwaZulu-Natal, 4001