Key And Remote Centre

Key And Remote Centre

Locksmiths in Mossel Bay

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Frequently Asked Questions

Why should a customer hire you over another service provider?

Over 40 years of combined experience in door and gate msintenance

What experience, skills, qualifications or training do you have to make you the right person for the job?

Highly qualified certified with over 40 years experience

Is there a particular aspect of your trade or industry that you specialise in?

Door and gate servicing Installation , sliding door caster wheels and locks and lifting prevention systems . Emergency opening and repairs, break in repairs .Additional security devices and honest free advice for you to make an informed decision . Reasonable rates

How do you normally charge for your service?

R350 call out plus parts average. Quotes prior to call out by looking at pics you send to me of the issue to resolve The a move amount may increase if it is a long time consuming job but you will ALWAYS be quoted prior to us even doing any work .Only once you gave approved the quote and know and understand exactly what to expect the cost to be , will be commence work . No hidden costs !!. The only time that this may vary is if there is hidden damage which we did not see until we opened the door in which case you can either decide to settle the cost up to that point or to authorize the additional amount to complete the job . NO SUPRISES OR HIDDEN COSTS !

What makes your pricing competitive?

I am a home based independent contractor and do not have the overheads that others may have . I will also fit the hardware you provide although I would prefer to advise you on the quality to buy rather than purchasing the cheapest which will break in a few weeks . What I do supply I charge cost +10%-20 % percent for collection depending on travelling to collect .

Are there any special offers you would like to offer to Uptasker customers?

I offer pensioner discounts as well as depending on the circumstances and financial constraints, discounts to deserving individuals.

How can a customer save money before you start the work? Please give 3 tips

1 . Watch out for the low quotes advertised and they tell you it did not include the extras. Always request a full and final quote in writing if need be . We quote a total price and should we find any damage unforeseen, that will be discussed with you at no extra cost .

What are the typical things that you need to know before you can provide a quote to a customer?

1 Whereabouts is the work to be done 2. Possibly send me pictures so I can get a better idea of the problem

Are you an insured business and do you guarantee your work?

I guarantee my work . If it's not satisfactory.. you do not pay If you have any issue after the work is done , I call back free of charge and effect any repairs .Fortunately I have only ever had to return to a client to do additional work as they were extremely satisfied with the quality and service .

What questions should a customer ask to hire the right service professional?

1 . Who is coming , 2. What are they driving ( Vehicle , color , reg ) 3 . How many people will accompany you .4 Do you have a your own tools , 5 . Where is your offices where you will take my items to repair and contact numbers. . 6 .How do you want payment ?

What makes you the most reliable and trustworthy person for the job?

All work is done professionally by qualified person



Key And Remote Centre

Die Voor Bay, Mossel Bay, Western Cape, 6506
CK202056707

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