Frequently Asked Questions
Why should a customer hire you over another service provider?
Free assessments.
Honest feedback.
Years of experience.
Trusted in the IT industry since 1972.
Friendly staff.
What experience, skills, qualifications or training do you have to make you the right person for the job?
We have been trusted in the IT industry since 1972 and have a wealth of experience and skills under our belt. Many years of expertise lie with our loyal team of staff .
Is there a particular aspect of your trade or industry that you specialise in?
We specialize in Laptop Repairs, Printer Repairs (most major brands), Onsite and Remote IT Support, and Network Cabling as well as offer many other IT services
How do you normally charge for your service?
Our charges range vary depending on the service we are carrying out, an hourly rate for software and IT support, network cabling is quoted per job, laptop and printer repairs are quoted per job depending on the repairs required. We offer free quotes and free assessments.
What makes your pricing competitive?
We offer fair pricing for the level of services we offer. Our prices are competitive in the market.
How can a customer save money before you start the work? Please give 3 tips
Email us first and explain the problem you are experiencing or the help that you require. If it is a laptop or printer repair, state the brand and model, and often we can give an idea of pricing before visiting our offices.
What are the typical things that you need to know before you can provide a quote to a customer?
Regarding laptop, printer and UPS repairs, we often need the following information: brand, model number and serial number or service tag.
What makes you the most reliable and trustworthy person for the job?
We've been in business since 1972. We have years of experience, a host of skills and a pool of loyal and friendly staff here to help you. Look at our Google reviews for confirmation.
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Supima Technologies
Ferndale, Randburg, Gauteng, 2160
1972/002061/07
Services
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