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Frequently Asked Questions
Why should a customer hire you over another service provider?
24/7 available
Commitment to solve problem
Customer support
Friendly
Affordable costs
What experience, skills, qualifications or training do you have to make you the right person for the job?
Qualified plumber
Industrial and commercial knowledge and experience
Building regulations
Health and Safety certificate
Solar hot water systems
Is there a particular aspect of your trade or industry that you specialise in?
Plumbing maintenance and new installations
How do you normally charge for your service?
Call out fee (include first hr)
Material used charged additionaly
What makes your pricing competitive?
First hour included with call out fee
Are there any special offers you would like to offer to Uptasker customers?
Professional advice
Honesty
Support
Offer guidance and advive with clients general idea to make it feesable and practical
How can a customer save money before you start the work? Please give 3 tips
Do not try to fix a problem yourselve
Make the problem 100%clear
Give the suitable time for service to commence
What are the typical things that you need to know before you can provide a quote to a customer?
What the problem is they experience
The urgency
Are you an insured business and do you guarantee your work?
Guarantee my work but standard components used such as thermostats not guaranteed by us.
If such products is faulty the manufacturer is liable.
What questions should a customer ask to hire the right service professional?
Are you a professional/qualified person in plumbing
Are you familiar with ABC
Can you assist with ABC
What makes you the most reliable and trustworthy person for the job?
Commitment to client satisfaction
Local resident
Proffessional and affordable price
Continuous support (references available)
As business owner the customers satisfaction is the source of success.
Suburbs Serviced
SFP Projects
Kathu, Northern Cape, 8446
