Papys Electrical Appliances, Appliance Repairs in Observatory WC

Services
✔ electrical appliances (household) and commercial repairs &/or installations

✔ fridge repairs

✔ washing machine repairs
Dishwasher repairs
Stove repairs
TV repairs

Frequently Asked Questions

Why should a customer hire you over another service provider?

Excellent knowledge of the job, good supplier chain management, timeous execution of the job

What experience, skills, qualifications or training do you have to make you the right person for the job?

Diploma in Electrical Engineering, over 25 years experience

Is there a particular aspect of your trade or industry that you specialise in?

Washing machine repair

How do you normally charge for your service?

I normally charge a call out fee, labour and part replacement

What makes your pricing competitive?

Because of supplier chain management I am able to get competitive price for the replacement parts. Payment plans are also available.

Are there any special offers you would like to offer to Uptasker customers?

call out fee is charged per distance of travel.

How can a customer save money before you start the work? Please give 3 tips

Check the earth leakage first before insisting the machine is not working 2nd make use of the operating manual to understand some fault signals Allow the customer to say all the problems they are experiencing with the machine

What are the typical things that you need to know before you can provide a quote to a customer?

Is the machine still under warranty? How long the problem started? Who else used the machine especially washing machines kids tend to throw things that get stuck? If the machine has been repaired before.

Are you an insured business and do you guarantee your work?

Yes I give a strict guarantee on workmanship of 3 months and a new part for 6 months. Guarantee is on the job done or the part replaced not the whole machine.

What questions should a customer ask to hire the right service professional?

The customer must ask pointed question and the workman must be able to speak the language of his trade. He must also ask for the fixed address of the business.

What makes you the most reliable and trustworthy person for the job?

Experience nothing beats it and understanding customers

Suburbs Serviced