We design your dream, supply the material, and install. Specializing in Wood & Composite Decks, Pergolas, Cladding, Balustrades, Interior Floors, & more. Green Building Solutions with Environmentally Friendly products.
Frequently Asked Questions
Why should a customer hire you over another service provider?
We love what we do! We offer services from design to installation and our goal is to make dreams a reality... but not just any reality, one that will last for generations!
What experience, skills, qualifications or training do you have to make you the right person for the job?
Our team leader, Tim, has been building decks for over 13 years having worked at one of the largest composite decking manufacturers as installation manager and then branch manager. He is NHBRC registered and has done many renovations and full home builds in South Africa. Tim has consulted on a number of composite projects in Uganda, Botswana, Mocambique, & Swaziland.
Is there a particular aspect of your trade or industry that you specialise in?
We specialize in the design, supply, & installation of composite and hardwood products. Decks, Pergolas, Cladding, Gates, Balustrades, & Interior Floors.
How do you normally charge for your service?
We charge per project requirements. A deposit is required to start the project and if it is queued then a basic deposit is held to book the installation date. Larger projects require payment at certain milestones. No additional work will be started until a work order has been signed. A contract needs to be signed by both parties before work is commenced.
What makes your pricing competitive?
Our pricing may not be for everyone and installing composite materials is a very expensive investment but we are confident that the returns on this investment are large enough to save lots of money! Banks & Insurance companies love products that are low risk.
How can a customer save money before you start the work? Please give 3 tips
1.) Ensure the area that is being worked on is clean and clear of unnecessary objects.
2.) Talk to us before committing to a product to ensure it is correct one for your project.
3.) Chat to us on whatsapp... its Free... and we are here to help make the best decisions for your home to make an impression and last for generations!
What are the typical things that you need to know before you can provide a quote to a customer?
Provide us with a photo and dimensions of the proposed project area.
Send us a copy of plans if available.
Send us a photo of the area.
An Estimate will be provided with the above information
A Final quotation and optional drawing will provided after a site visit has been conducted.
Are you an insured business and do you guarantee your work?
Yes and we guarantee our workmanship up to 5 years.
What questions should a customer ask to hire the right service professional?
Does the company guarantee their workmanship?
What guarantee do their suppliers & manufacturers offer?
What makes you the most reliable and trustworthy person for the job?
We love what we do and work with high standards to match the high end products. You would not want to pay this kind of money and end up with a poor looking finish and sub par structure.
Suburbs Serviced
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Luxury Decks
Port Alfred, Eastern Cape, 6170
Services
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