Our Services at ITPrototype:
At ITPrototype, we offer tailored, reliable, and cost-effective IT solutions designed to empower individuals and businesses across South Africa. Whether you're a small startup, an established business, or a home user, our services are built to support your tech needs efficiently and professionally.
1. Computer Repairs & Troubleshooting
We diagnose and repair both desktop and laptop issues—from software glitches and operating system errors to hardware malfunctions. Whether it's a blue screen or a broken fan, we’ll get your system running smoothly again.
2. Hardware Upgrades
Looking to improve performance? We upgrade RAM, SSDs, CPUs, and other hardware components to keep your systems fast, reliable, and ready for modern workloads.
3. IT Consulting & Support
We provide ongoing IT support and advisory services to businesses in need of dependable tech guidance. From network planning to system optimization, we become your on-call IT partner.
4. Microsoft Licensing & Management
We assist with Microsoft 365 licensing for businesses, including user setup, license management, and support—ensuring compliance and productivity without the hassle.
5. Procurement Services
Need new equipment? We help source and supply desktops, laptops, upgrade kits, accessories (keyboard, mouse, etc.), and business-ready IT bundles tailored to your needs and budget.
Why Choose ITPrototype?
Transparent pricing
Personalized solutions
Fast response times
A trustworthy, forward-thinking approach
Let’s make IT work for YOU. Contact us today for a free consultation or quote.
At ITPrototype, we offer tailored, reliable, and cost-effective IT solutions designed to empower individuals and businesses across South Africa. Whether you're a small startup, an established business, or a home user, our services are built to support your tech needs efficiently and professionally.
1. Computer Repairs & Troubleshooting
We diagnose and repair both desktop and laptop issues—from software glitches and operating system errors to hardware malfunctions. Whether it's a blue screen or a broken fan, we’ll get your system running smoothly again.
2. Hardware Upgrades
Looking to improve performance? We upgrade RAM, SSDs, CPUs, and other hardware components to keep your systems fast, reliable, and ready for modern workloads.
3. IT Consulting & Support
We provide ongoing IT support and advisory services to businesses in need of dependable tech guidance. From network planning to system optimization, we become your on-call IT partner.
4. Microsoft Licensing & Management
We assist with Microsoft 365 licensing for businesses, including user setup, license management, and support—ensuring compliance and productivity without the hassle.
5. Procurement Services
Need new equipment? We help source and supply desktops, laptops, upgrade kits, accessories (keyboard, mouse, etc.), and business-ready IT bundles tailored to your needs and budget.
Why Choose ITPrototype?
Transparent pricing
Personalized solutions
Fast response times
A trustworthy, forward-thinking approach
Let’s make IT work for YOU. Contact us today for a free consultation or quote.
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Frequently Asked Questions
Why should a customer hire you over another service provider?
At ITPrototype, we don’t just provide IT services—we offer tailored, long-term solutions built on trust, transparency, and technical excellence. We take the time to understand each client’s unique needs and offer professional, efficient, and future-ready support. Our focus is on building lasting client relationships, not just completing a job.
What experience, skills, qualifications or training do you have to make you the right person for the job?
With years of hands-on experience in the IT field and a strong foundation in both hardware and software support, ITPrototype is led by a certified IT coordinator with a deep understanding of business and technical environments. We’re constantly upskilling, especially in areas like cybersecurity and system optimization, to offer the most up-to-date solutions.
Is there a particular aspect of your trade or industry that you specialise in?
Yes, we specialize in computer repairs (desktops and laptops), hardware upgrades (RAM, storage, CPU, etc.), and tailored IT consulting for businesses. We also assist with Microsoft licensing, procurement, and security-focused advisory, with a growing focus on ethical hacking and system hardening.
How do you normally charge for your service?
Our pricing model is transparent and flexible. We offer both once-off rates and ongoing monthly support packages, depending on the service. Quotes are clearly itemized, and clients are only charged for the work they approve.
What makes your pricing competitive?
We combine professional-level service with affordability. By tailoring our solutions to each client's needs and avoiding a one-size-fits-all approach, we ensure you're only paying for what truly adds value. Plus, we source components and software at the best possible rates, passing those savings on to you.
Are there any special offers you would like to offer to Uptasker customers?
Yes! All Uptasker customers receive 10% off their first service and a free system checkup with any paid service. For businesses, we offer one month of free Microsoft license management with the purchase of a 12-month support agreement.
How can a customer save money before you start the work? Please give 3 tips
Back up your data – This reduces the time needed for safe handling and ensures no data loss.
Clearly identify the issue – Share detailed symptoms or error messages beforehand to help us assess faster.
Bundle services – Combining repairs, upgrades, or consultations can save you money versus booking them individually.
What are the typical things that you need to know before you can provide a quote to a customer?
We usually need to know:
The type of device or system you’re using
A clear description of the issue or service needed
Your preferred timeline or urgency
Whether it’s a once-off job or you’re looking for ongoing support
Are you an insured business and do you guarantee your work?
Yes, ITPrototype is a registered and insured business. We stand behind our work with a satisfaction guarantee—if something isn’t right, we make it right. Parts and services come with warranties depending on the supplier and job type.
What questions should a customer ask to hire the right service professional?
Are you experienced in the specific issue I’m facing?
Do you offer after-service support or a guarantee?
Can you provide clear, itemized pricing?
Do you have references or past client feedback?
What makes you the most reliable and trustworthy person for the job?
At ITPrototype, integrity is the foundation of our work. We communicate honestly, deliver on our promises, and never upsell what you don’t need. Our goal is not just to fix a problem, but to become your long-term IT partner—trusted, dependable, and always ready to help.
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Itprototype
Florida, Roodepoort, Gauteng, 1710
2024/621331/07
