Heavy Doctor

Heavy Doctor

Heavy Doctor offers expert semi-truck and trailer maintenance, diesel engine repairs, fleet servicing, and roadside assistance. Our services include diesel engine diagnostics and overhauls, brake system inspections, oil and filter changes, V-belt replacements, driveline repairs, pre-trip inspections, gearbox and differential repairs, mobile breakdown support, and full fleet maintenance solutions. We focus on fast response times, high-quality workmanship, and reliable service to keep your vehicles road-ready.

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Frequently Asked Questions

Why should a customer hire you over another service provider?

Customers should hire Heavy Doctor because we offer over 10 years of qualified experience, fast response times, and high-quality workmanship at fair prices. We are committed to minimizing downtime for truck owners and fleet operators with reliable, honest service. As a family-owned business, we provide personalized attention to every job, ensuring the highest standards of care. With Heavy Doctor, your vehicles are in the hands of a professional who truly understands the transport industry.

What experience, skills, qualifications or training do you have to make you the right person for the job?

I am a qualified diesel mechanic with over 10 years of hands-on experience in semi-truck and trailer maintenance, diesel engine repairs, and fleet servicing. I have completed accredited training in diesel engine diagnostics, driveline repairs, brake systems, and heavy-duty suspension systems. I specialize in providing fast, reliable roadside assistance, as well as full workshop repairs. My experience across different truck models and my commitment to high-quality workmanship make me the right choice to keep your vehicles safe and road-ready.

Is there a particular aspect of your trade or industry that you specialise in?

Heavy Doctor specializes in the maintenance, diagnostics, and repair of semi-trucks and trailers, with particular expertise in Mercedes-Benz commercial trucks. We are highly experienced in diesel engine overhauls, driveline repairs, brake systems, suspension inspections, and full fleet servicing. Our focus is on delivering fast, reliable, and high-quality workmanship to keep heavy-duty vehicles road-ready and compliant with safety standards.

How do you normally charge for your service?

Call-out fee R500.00 Labor price p/h R700.00 Diagnostic report fee (Mercedes only) R1200.00 Travel distance fee p/km R10.00 Pre-Trip Inspections (Inspections before long-distance deliveries or trips) R1500.00 Parts Sourcing & Delivery Request on quotes Price list Fleet Friday Package (Only on bookings requested) Available Fridays Only Minimum: 2 Trucks per Client or Group Booking Included in the Package  Visual & Noise Inspection  Basic Diagnostic Scan (Mercedes only) (Engine, transmission, battery, ABS, etc.)  Report  Service or Repair Recommendations  Travel cost free within the radius of 50km Pricing Options Trucks Price Per Vehicle Total 2 Trucks R2500.00 R5000.00 3-4 Trucks R2200.00 R6600.00-R8800.00 5+ Trucks R1900.00 R9500.00 +

What makes your pricing competitive?

Heavy Doctor offers fair and transparent pricing based on the quality of service and experience we provide. Our rates are designed to give clients expert-level repairs and fast response times without the high overhead costs charged by larger companies. We focus on honest work, accurate diagnostics, and cost-effective solutions to minimize downtime and maximize value for every customer. No hidden charges, and clear quotes are provided upfront.

How can a customer save money before you start the work? Please give 3 tips

Schedule Regular Maintenance to Prevent Major Repairs: Preventative maintenance is key to saving money long-term. By having your truck serviced regularly, you can catch small issues before they turn into expensive problems. Regular oil changes, brake checks, and tire inspections can save you a lot in the future. Fix Problems Early: Don't wait until the last minute! If you notice any unusual noises, warning lights, or performance issues, bring your vehicle in for inspection right away. Addressing small problems early can prevent costly breakdowns or more complex repairs down the road. Bundle Services for Discounts: We offer discounts when you book multiple services at once. If you need an oil change, brake check, and suspension inspection, booking them all together can help you save on labor costs. Contact us to ask about our fleet packages or bundling options!

What are the typical things that you need to know before you can provide a quote to a customer?

Before providing an accurate quote, we need to know the following: The type of truck or trailer (make, model, and year and vin number of truck ) A detailed description of the problem or the service requested (e.g., engine issue, brake repair, full maintenance) The location of the vehicle (if roadside assistance is needed) Any previous repair history or special mechanical issues we should be aware of This information helps us estimate labor, parts, travel time, and ensure we offer the best possible price and service.

Are you an insured business and do you guarantee your work?

At Heavy Doctor, we prioritize delivering high-quality workmanship and reliable service. While we do not currently offer formal written guarantees or hold business insurance, our commitment to excellence is evident in our track record. With over 10 years of hands-on experience in diesel engine repairs, semi-truck maintenance, and fleet servicing, we have built a reputation for trustworthiness and professionalism.​ We believe in transparent communication and stand by the quality of our work. If any issues arise shortly after a service, we encourage our clients to reach out so we can address them promptly. Our goal is to ensure your vehicles are road-ready and meet all safety standards.

What questions should a customer ask to hire the right service professional?

Can you provide a detailed written estimate? What is the projected timeline for completion? Who will be performing the work? How will you communicate updates and progress?

What makes you the most reliable and trustworthy person for the job?

At Heavy Doctor, my commitment to reliability and trustworthiness is built on a foundation of over 10 years of hands-on experience in diesel engine repairs, semi-truck maintenance, and fleet servicing.​ Key qualities that set me apart: Consistency and Punctuality: I ensure that every job is completed on time and to the highest standard, minimizing downtime for my clients.​ Transparent Communication: I provide clear, upfront quotes with no hidden fees, keeping clients informed throughout the repair process.​ Problem-Solving Expertise: With a strong work ethic and attention to detail, I diagnose issues accurately and offer effective solutions, ensuring vehicles are road-ready and compliant with safety standards.​ Customer-Centric Approach: I treat every vehicle as if it were my own, taking pride in delivering quality workmanship and building lasting relationships with clients.​ While I may not offer formal written guarantees or hold business insurance, my track record of satisfied customers and repeat business speaks to the trust clients place in my services.​



Heavy Doctor

Mineralia, Middelburg, Mpumalanga, 1050

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