East Coast Industro Services, Commercial & Industrial Cleaner in Malvern KZN

East Coast Industro Services provides:
✓ Window Cleaning
✓ Solar Panel Cleaning
✓ Carpet Cleaning
✓ Mattress Cleaning
✓ Upholstery Cleaning
✓ Gutter Cleaning
✓ Factory Cleaning
✓ Warehouse Cleaning

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✓ High Temperature Steam (175 Deg Celcius)
✓ High Pressure Steam (8 Bars)
✓ Hot water extraction
These techniques enable us to deep clean into the plies of your carpet, mattress and upholsteries.
We are able to remove :
✓ Stains
✓ Bodily fluids
✓ Dust mites
✓ Bed bugs
✓ Dead Skin Cells
✓ Mold
✓ Odors

Certified by the Institute for Hygiene and Microbiology, tough on dirt and contaminants, but gentle on fabrics and safe on skin.

Steam cleaning of carpets not only cleans but also disinfects carpets of Bacteria and Pathogens

For Carpet cleaning in Durban and surrounding areas reach out to us on
084 680 3226/084 854 1817

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Portfolio

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Frequently Asked Questions

Why should a customer hire you over another service provider?

Having a clean environment relieves stress and is emotionally calming and uplifting, we take pride in giving you back the time you deserve to enjoy the things that you love. We are constantly innovating our systems to be renowned as a forward-thinking and innovative cleaning company, providing cost-effective, innovative and efficient methods for conventional cleaning where we strive for perfection, but never at the expense of progress.

What experience, skills, qualifications or training do you have to make you the right person for the job?

Our Operations Manager is qualified by experience. Operatives are constantly trained and supervised by our Operations Manager. Every day their skills are honed by the unique challenges they face from job to job.

Is there a particular aspect of your trade or industry that you specialise in?

Being dedicated to improving the quality of our customers facilities and homes, has enable us to drill down and hone our skills to add value to all aspects of our steam cleaning service.

How do you normally charge for your service?

Carpets are charged per square meter, and stairs are charged per step. Lounge suites are charged per division, depending on the configuration, prices will vary

What makes your pricing competitive?

The value we add for the price we charge is second to none. We are marginally more expensive than the market average, but the health benefits and type of clean we offer is second to none. Our equipment is certified by the Institute for Hygiene and Microbiology giving us the ability to deliver surgical grade hygiene to our customers.

How can a customer save money before you start the work? Please give 3 tips

By the time our customers have the need to call us, it is to late for them to save any money. However once we have completed our clean we advise customers on how to prevent a build up of dirt to extend the life of their carpets, upholsteries and beds.

What are the typical things that you need to know before you can provide a quote to a customer?

Carpets are charged per square meter, we would nee the measurements of the rooms to be cleaned If there are carpeted stairs we need to know the number of steps and landings. Lounge suites we would need to know how many seater it is, are they recliners? Are the backrest and seat cushions removable?

Are you an insured business and do you guarantee your work?

We are insured for defective workmanship and third party liability

What questions should a customer ask to hire the right service professional?

You might not place very much importance on which carpet cleaner you choose, but before you make an appointment with the company that gave you the cheapest quote, consider these two facts: 1. The carpet in your house is likely in the top 5 most expensive purchases you make. Will you trust just anyone with that investment? 2. You will be inviting strangers into the most private areas of your home. Who exactly are you inviting in? These are some of the questions you need to ask your service professional 1 What type of cleaning service do you offer? 2 What makes your equipment and techniques specific for your requirements? 3 Are you insured? 4 Ask for before and after pictures and customer reviews 5 How long will the carpets, upholsteries or mattress take to dry? 6 Ask If the company is VAT, PAYE and UIF registered and registered with the Department Of Labour (COID). If they are chances are they are they are a professional company. Remember, price is what you pay, and value is what you get

What makes you the most reliable and trustworthy person for the job?

We are a company that builds our business on relationships, your customer journey and experience using our services is extremely important to us. We are transparent and honest in our communication, outlining our capabilities and most importantly our inabilities. We would not undertake a job and give you false expectations, if your request is beyond our capabilities we will not take on your job. We are a corporate complaint company, VAT, PAYE and UIF Registered. Registered with the Department Of Labour (COID) Fully insured for third party liability and defective workmanship.

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