Daycom I T Services Pty Ltd, Computers & IT in Steelcastle KZN

Sales and services to computers
Specialised Point of Sale Software
Point of Sale Hardware
Automation - Gates and Garage doors
Access Control Systems
Closed Circuit Surveilance Systems
Electric Fencing

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Frequently Asked Questions

Why should a customer hire you over another service provider?

Established since 1994. Qualifications in all listed fields of service. Quick turnaround times. Free telephonic support. Free online support for registered users.

What experience, skills, qualifications or training do you have to make you the right person for the job?

N4 National Diploma in Information Technology Certified installer for Centurion garage and gate motors Certified installer for ET garage and gate motors Certified installer for Dace garage and gate motors Certified installer for intercoms Certified installer for IDS alarm systems Certified installer for Paradox alarm systems Certified installer for CCTV systems Certified installer for Electric Fencing Certified installer for BPT cctv systems

Is there a particular aspect of your trade or industry that you specialise in?

Computer systems and point of sale

How do you normally charge for your service?

Hourly rate

What makes your pricing competitive?

We are registered with wholesalers and purchase all products from the wholesalers, resulting in us affording a better price to all our customers.

Are there any special offers you would like to offer to Uptasker customers?

Complete point of sale system including software and hardware and training - R19800

How can a customer save money before you start the work? Please give 3 tips

Check all plug points properly before calling technician. Ensure that all staff and equipment is available before calling out service technician. This will save time and reduce the time chargeable. Try to resolve the problem using telephonic support before calling out technician. Telephonic support is free. Register for monthly onsite support to avoid unnecessary call out fees.

What are the typical things that you need to know before you can provide a quote to a customer?

In case of point of sale - What type of industry is the business operating in. How many stock codes will be used How many staff will be operating the POS Does the client have an internet connection? In case of automation, access control, cctv and alarm systems: Site inspection compulsory before quote can be issued.

Are you an insured business and do you guarantee your work?

Insurance covers liability and defective workmanship. All workmanship fully guaranteed.

What questions should a customer ask to hire the right service professional?

How long has the business been operating? What are the staff qualifications? Is the guarantee genuine and for what period? How far is the professional located from you? Bear in mind that the further he is, the more you will pay. Does the professional have good references? Is the professional registered for workman's compensation. Is the professional a registered business?

What makes you the most reliable and trustworthy person for the job?

1. All staff are professionally attired. 2. All staff registered with workman's compensation in case of any injury. 3. Liability and defective workmanship insurance. 4. More than 30 years service to the industry. 5. Qualified for all the jobs undertaken. 6. Friendly and courteous staff. 7. Confidentiality

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